Upgrade the OMIMSSC appliance version by using service packs

Prerequisites

  • Ensure that no jobs are running. If running, wait until the jobs are completed.
  • As per the scalability guidelines provided in the Scalability with Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM) Technical White Paper (Initial release A00), configure Dell EMC Alert Relay Servers—previously known as Proxy Management Servers—using the OMIMSSC appliance version 7.2 and synchronize with the OMIMSSC appliance.

About this task

After deploying and setting up the OMIMSSC appliance for SCOM, if a service pack update is available with any necessary critical defect fixes or feature additions made available then you can upgrade by using the Service Pack Update feature in OMIMSSC. A few key benefits of service packs are:

  • You can save the service pack files directly in any HTTP server and use the service pack files for updates.
  • You can incrementally apply these service packs. However, you cannot roll back, if once updated.
  • A service pack is cumulative-The latest service pack has fixes from all the previous releases.
NOTE: Upgrading the OMIMSSC appliance from OMIMSSC versions 7.1 and 7.1.1 to OMIMSSC version 7.3 by using the Service Pack Update feature is not supported. To upgrade, back up the data of your OMIMSSC appliance and restore it in the OMIMSSC version 7.2 appliance. Use the service packs to upgrade OMIMSSC version 7.2 to version 7.3. For more information about creating a backup file and restoring OMIMSSC appliance data, see the Backup and restore OMIMSSC appliance for SCOM data section.

Upgrade OMIMSSC by using service packs stored offline or online:

Steps

  1. Log in to the OMIMSSC Admin portal, select Settings > Service Pack Updates.
  2. On the Apply service packs and updates page, in the Repository URL box, do the following:
    • To upgrade by using service packs stored offline:
      1. Download the service pack from the support site and save it in a repository.
      2. Double click the downloaded service pack and extract the files.
      3. Enter the URL information in the following format: https://<servername>:<portname>/<repository path>

      Ensure that the files' formats in the service pack are supported by the HTTP server. If not, check with the HTTP administrator to add the support. The following file formats are supported:

      • RPM
      • XML
      • TXT
      • BZ2. To enable the BZ2 file format:
        1. Start the IIS Manager on the server where the repository files are saved.
        2. Expand the host name. Click Sites > Default Web Site.
        3. In the Action pane, click Add.
        4. Enter the file name extension as BZ2, and MIME type as APP or BZ2.
        5. Click Ok.
    • To upgrade by using service packs stored online (linux.dell.com/repo/omimssc-scom): Enter the URL information in the following format: https://<servername>:<portname>/<repository path>

      For example, https://linux.dell.com/repo/omimssc-scom/latest/. Do not enter an underscore (_) in the repository URL.

      To reset the destination path to the default repository, click Reset to Default Repository.

    Figure 1. Service Pack Updates wizard

    Service pack update wizard used for upgradation.
  3. If required, select the Proxy Server Settings check box, and then enter proxy server information and credentials to access the server.
  4. Click Check for Updates.
    The current version of the OMIMSSC appliance and service pack update available in the repository are displayed.
  5. Click Apply, and then click OK.
  6. To view the logs, in the left pane, click Settings > Logs.
  7. In the upgrade logs directory to view or download the log files for the service pack upgrade:
    1. Select the <service pack version number> directory.
      For example, the 7.1.1.2035 directory to view or download the log files for the service pack upgrade.
  8. The OMIMSSC appliance VM restarts to apply the service pack updates. Wait for 15 to 20 minutes and log in to the OMIMSSC Admin Portal, and then delete the browser cache history.

Next steps

After upgrading to the OMIMSSC appliance version 7.3, perform the following actions:

  1. On the SCOM console, identify the Dell EMC Alert Relay Servers—previously known as Proxy Management Servers, from the DellProxyMSgroup by navigating to Authoring > Groups. Right-click DellProxyMSgroup and select View group members.
  2. From the OMIMSSC Admin Portal, download Dell EMC Alert Relay Server Installer.
  3. On the identified Dell EMC Alert Relay Servers (or Proxy Management Servers) previously configured using OMIMSSC version 7.2, install the Dell EMC Alert Relay Server Installer and configure as the guidelines provided in the Scalability with Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM) Technical White Paper (A01 version).
  4. Discover Alert Relay Servers as agent managed systems.

    The Alert Relay Servers are listed under Dell EMC Alert Relay Server State View.

  5. Clear the cache of the default web browser and log in to the Dell EMC OpenManage Integration Dashboard. Select Sync with SCOM MS to synchronize details related to Alert Relay Servers and Management Servers with the OMIMSSC appliance.
  6. To delete the Proxy Management Server related details which are not required:
    1. Identify the Proxy Management Server overrides—Dell EMC Agent Resource <X> Override , where X is a value between 0 and 19 in a Scalable mode setup with 20 Proxy Management Servers, and then delete from the SCOM console.
    2. Remove the members from the DellProxyMSgroup, except the agents.
    3. Remove DellProxyMSGroup.
    4. Navigate to Administration > Installed Management Packs and the delete the Dell EMC management packs in the sequence in which they are listed. Finally, delete the Dell EMC Group Creation Library version 7.2.0.0 management pack from the SCOM console.